Refund policy

At FreshTone, we strive to ensure your satisfaction with every purchase. If you need to replace or exchange a product, please take note of the following return policy:

• Any item purchased from FreshTone can be replaced or exchanged within 10 days, subject to the terms and conditions mentioned above.
• To be eligible for a return or exchange, the product(s) must be unused and in their original condition
• All labels and tags must remain intact on the product(s) for them to be eligible for return or exchange.
• Please contact our Helpline to initiate a return or exchange process. Our team will assist you in resolving any issues and guide you through the necessary steps.

If you have any questions or require further assistance, please don’t hesitate to contact us at 03112498022. We are here to provide you with the best possible shopping experience for contact lenses.

Thank you for choosing FreshTone!